# Accessibility statement

> Accessibility statement for chatergobot.com: conformance status with WCAG 2.2 AA, contact and complaints procedure.

Chat Ergo Bot is committed to making its website (https://chatergobot.com) accessible.

## Conformance status

This website is **partially conformant** with the Web Content Accessibility Guidelines (WCAG) 2.2 level AA, equivalent to the EN 301 549 v4.1.1 standard, because of the evaluation limits listed below.

## Non-accessible content

- **Non-conformance:** automated tests find no failures. The site has not been reviewed by hand with a screen reader, so there may be failures those tests cannot see. If you find one, write to us and we will fix it.
- **Disproportionate burden:** not applicable.
- **Content out of scope:** links to AIsWise (aiswise.com) lead to another site with its own statement.

## Preparation of this statement

- Statement prepared on **2026-10-20** and last reviewed on **2026-10-20**.
- Method: self-assessment with automated tests (axe-core in a real browser, keyboard walk-through and contrast) on every change.

## Feedback and contact information

You can report any accessibility problem, ask for information in an accessible format or file a complaint at [contact@aiswise.com](mailto:contact@aiswise.com). We answer within 20 working days at most.

## Enforcement procedure

If your message gets no answer or the answer is not satisfactory, you can file a complaint with the consumer authority of your Spanish autonomous community or with the Ministry of Social Rights, Consumer Affairs and 2030 Agenda, under Spanish Law 11/2023.